Privacy policy

Who are we?

Our website address is https://www.crecerget.com and it is the website that represents Crecerget INC., a company legally established in the United States of America.

Last updated: January 01, 2025

At Crecerget, we take your privacy very seriously. This document is designed to explain in detail how we collect, use, store, process and protect your personal information when you interact with our website and services. By accessing our website, you accept the terms described in this Privacy Policy. We recommend that you read it carefully to understand our practices and how they affect your experience.

1. Introduction and Scope of this Policy

This Privacy Policy applies to all visitors, users and anyone who accesses our website, as well as to those who interact with the services we offer, regardless of their geographic location. Our goal is to ensure that your personal information is handled in accordance with applicable laws, including, but not limited to, the California Consumer Privacy Act (CCPA) and the European Union’s General Data Protection Regulation (GDPR), as applicable. If you have additional questions about how we protect your privacy, you can contact us using the details provided in Section 11 of this document.

2. Information we collect

We collect information at different times and through different methods, always making sure that such collection complies with applicable regulations.

a. Information provided by the user

When you fill out the contact form on our website, we collect information that you voluntarily choose to share, including:

Email address, required to respond to your inquiries and/or requests.
Phone number, in case you wish to be contacted this way.
Message content, which includes any comments, questions or additional information you decide to provide.

b. Information collected automatically

When you access our website, we automatically collect data through analytics tools and tracking technologies, such as cookies and tracking pixels. This information may include:

IP address and approximate geographic location.
Type of browser and operating system used.
Pages you visit on our website and the time you spend on them.
Referring URLs (websites from which you arrived at our site).
Data about the device you use, such as model, language and screen resolution.

c. Information from third parties

In some cases, we may receive additional information about you through external services such as Google Analytics and Meta Ads (Facebook and Instagram), which help us improve our website and our advertising campaigns.

3. How we use your information

The information collected is used for specific purposes related to the operation of our website and the provision of our services. These purposes include, but are not limited to:

Communication: Responding to your inquiries sent through the contact form.
Marketing and advertising: Running campaigns on platforms such as Google Ads and Meta Ads, and sending you promotional communications related to our services.
Analytics: Studying user behavior on our website to improve its functionality, design and content.
Legal compliance: Meeting our legal obligations, including those related to requests for information from the competent authorities.
Security: Protecting our website against unauthorized activity, fraud and improper access. It is important to note that we do not use your information for purposes unrelated to our core business without your explicit consent.

4. Data retention

We retain the personal information we collect for as long as necessary to fulfill the purposes described in this Privacy Policy, unless the law requires or permits a longer retention period.

a. Contact form data

Information submitted through the contact form is stored indefinitely for future reference, but you can request its deletion at any time.

b. Data used for marketing

Information collected for marketing campaigns is retained for as long as it is relevant to our communications. If you decide to unsubscribe from our mailing lists or promotional messages, we will stop using your data for this purpose, although we may keep basic records to comply with legal obligations.

5. Cookies and tracking technologies

We use cookies, tracking pixels and other similar technologies to improve your user experience and offer personalized content.

a. Types of cookies used

Advertising cookies: Used for advertising campaigns on Google Ads and Meta Ads.
Essential cookies: Enable the basic operation of the website and cannot be disabled.
Performance cookies: Help measure and improve the website’s performance.

b. How to manage cookies

You can set your browser to block or delete cookies, although this may affect the website’s functionality.

We may share your information with third parties in the following circumstances:

Service providers: These include analytics platforms (Google Analytics), advertising (Meta Ads) and email marketing.
Legal obligations: When required by law or to protect our legal rights.
Acquisitions or mergers: In the event of a business restructuring, your data may be transferred to the new owner.

7. Information security

We strive to protect your information using technical and organizational measures, such as encryption, firewalls and monitoring systems. However, we cannot guarantee the complete security of information transmitted over the Internet.

8. User rights

Depending on your location, you may have specific rights over your information, including:

Requesting the correction or deletion of your data.
Withdrawing consent for the use of your data in marketing activities. To exercise these rights, you can contact us at any time (see Section 11).

9. International use and jurisdiction

Although our headquarters are located in Florida, United States, this website is available worldwide. By using it, you agree that Crecerget, as well as this site, will be governed by the laws of Florida.

10. Changes to this privacy policy

We reserve the right to update this policy at any time. Changes will be posted on this page along with the revision date.

11. Contact information

If you have questions, concerns or requests related to this Privacy Policy, you can contact us by writing to contacto@crecerget.com or by using the contact form on this website.